FAQs

PRODUCT RECOMMENDATIONS

What size and font would you recommend

Everyone has different needs, which is why we have prepared different sizes for the house numbers in our collection.

In the description of each product, under the Technical data sheet, you will find a pdf attached that suggests the proposed dimensions and visibility based on the chosen dimension.

Where to install my house numbers

The NumberFix house numbers have been optimized and made from materials that offer good contrast. Choose visible areas where the view is not blocked by trees or hedges. The bright areas are the most suitable.

  • Later
  • Fences
  • Column
  • Monuments
  • Walls of buildings
  • Streets
    How long do they last outdoors?

    NumberFix house numbers have been technically tested and are guaranteed for outdoor use. The products are carved and assembled together with UV glues suitable for bad weather and sun exposure. They are acrylics that do not change over time and do not rust. Easily washable with a little water and a cloth.

    Ideal finish for my home?

    When choosing a finish, contrast is key! Choose a finish that maximizes contrast and legibility. The gray trim and silver text create maximum contrast on almost any surface.

    Brown finishes create maximum contrast on ivory, mustard or pale yellow surfaces. Finishes are recommended if you live in a coastal or industrial area.

    Preview of the configuration 

    The preview of the product using our configurator is an approximate idea to offer you a general idea of ​​the number you are configuring and choosing. Our graphic designers will take care of your file through some technical checks, they could improve some aspects relating to centering and adaptation on the basis of the technical sheet attached to each product in the technical sheet section.

    Uppercase and lowercase letters

    As a rule, capital letters always correspond to the size you have selected. Lowercase letters with a stem, such as “t”, “g”, “b”, “d”, “l”, “p”, etc, will have a height that corresponds to the size you have

    selected. Stemless letters, such as “o”, “s”, “a”, “m”, “e”, etc., will have heights lower than the height you selected.

    See the attached example here

    If you would like more detailed information or a custom size, please email us for more information at info@numberfix.com

    ORDERS AND PAYMENTS

    Understand if my order is confirmed

    A confirmation email will be sent to you which includes your purchase information and order number. Once your order leaves our warehouse, you will receive another email with a tracking number for your package.

    When do I receive my product?

    All of our products are made to order. Before shipping, the production of each product requires variable times, which are specified within the details of each individual product. Delivery times vary according to location see ours shipping policies.

    How much does the tax affect?

    The tax is included in the product price. We include shipping rates in your tax calculation. This calculation is automatic for the European Union and the United States. The only thing that will be added up is the cost for the shipping rate which will be € 4.90 for all European Union countries.

    Where do you ship your products?

    We currently ship to the following areas of the European Union countries: see ours shipping policies.

     

    What type of payment do you accept?
    Secure payment with Shopify Payment
    • PayPal Express Checkout
    • XPay - Nexi: Visa, MasterCard, American Express, Diners Club, Maestro, Visa Electron, Amazon Pay, PayLal, Alipay
    Is my online payment information secure?

    Yes! NumberFix uses the PayPal and Shopify Payment platforms to process payments. Shopify is PCI level 1 compliant for credit card processing, which means it adheres to the highest server compliance standards.

    Can I receive an electronic invoice for my order?

    Yes, you can request the electronic invoice by filling out the appropriate form. Here's how: when you view the products in your cart, before proceeding to purchase, select "Do you want an invoice?". A window will open where you can enter the necessary information to generate the invoice, whether you are an individual or a company. After completing the order, you will receive an email with the invoice.

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